New ClientsYou do not need an appointment. Just come to Walk-In during the times listed. It’s best to coming during the early part of the clinic hours. Services are first come, first served, so there may be a short wait. Counseling sessions are 30 minutes to an hour long, and are held in private rooms. You may remain anonymous if you wish. Walk-In services are strictly confidential. |  |
About half of our clients come only once, but you and your counselor may decide that additional visits are appropriate. These you can make by appointment. We can also refer you to other helping organizations for additional services that may be helpful, including longer term care and support.
Returning Clients
If you have a follow up appointment please be on time or call if you are going to be late (612-870-0565, ext. 100). Counselors schedule their day and travel specifically to see returning clients, so please call as soon as you know if you can’t come at all for a scheduled appointment.
Fees
There is no charge for our counseling services. However, some clients wish to make a donation to help cover the costs of the services we are providing. All donations are 100% tax-deductible make it possible for us to continue to offer free services.
Accessibility
Minneapolis Site: Accessibility is via a ramp at the rear of the building. Please ring the doorbell several times to signal staff. The main floor and bathroom are wheelchair accessible. Parking on the street and in the rear lot can be arranged for those with special needs. It may be helpful to call before coming to ensure appropriate parking. (612-870-0565, ext. 100)
First Lutheran Church Site: Fully wheelchair accessible, access is on Maria Ave.
Family Tree Clinic Site: Fully wheelchair accessible; access is on the Dayton Avenue side of the building. Take the elevator to the 2nd level.
Child Care
Although Walk-In does not provide child care, receptionists at the Minneapolis site will keep an eye on children in the waiting room. Some toys are available. However, parents may be asked to tend very active children.
bility or economic status.
Equal Opportunity
Walk-In services are available to everyone. We welcome all people regardless of age, ethnic background, race, marital status, sexual/affectional orientation or disability or economic status.
