Walk-In Counseling Center
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612-870-0565
2421 Chicago Ave South
Minneapolis, MN 55404

Hours
Mon., Wed., Fri.
Afternoons:1-3 p.m.

Mon. through Thu.
Evenings:6:30-8:30 p.m.

 

 Counseling Services

Maintaining your confidentiality

You may refuse to give any information you do not feel comfortable revealing.You may refuse to give any information you do not feel comfortable revealing. If you don't want to give your name, make up a first and last name, and use that name if you return.

 

We collect data such as name, address, age, family income, and race for our own use at Walk-In. Hennepin County requests some of this data in connection with a contract, but we never send names or addresses to the county, so you cannot be identified.We collect data such as name, address, age, family income, and race for our own use at Walk-In. We never share this information unless it is a life-threatening emergency or court- ordered.


Notes are kept by your counselor about what takes place during each of your visits. These notes are reviewed with a Walk-In supervisor. Like any other clinic or counseling office, records are kept safely in locked cabinets.Notes are kept by your counselor about what takes place during each of your visits. These notes are reviewed with a Walk-In supervisor. Like any other clinic or counseling office, records are kept safely in locked cabinets.


You have a right to look at and/or obtain copies of anything in your file. We prefer you discuss this with your counselor first.You have a right to look at and/or obtain copies of anything in your file. We prefer you discuss this with your counselor first.


You and Walk-In staff are the only ones who can see your file. You must sign a release form if you want us to send any information to another counselor or agency.You and Walk-In staff are the only ones who can see your file. You must sign a release form if you want us to send any information to another counselor or agency. There are exceptions to this:

  • A counselor may have to release information to prevent harm from occurring (e.g., if you make a serious threat to harm someone, and we believe you are about to do it; or to prevent you from killing yourself).
  • If you tell your counselor of abuse or neglect of a child or a vulnerable adult, a report must be made to appropriate authorities.
  • If you tell us of misconduct by a Minnesota-licensed health professional and identify that professional to us, the counselor has a duty to report the misconduct to the board that licenses the professional. However, you may discuss complaints at length if you do not reveal the identity of the person until you are ready.
  • If Walk-In receives a court order to release some or all of your records in connection with a legal action.

 

 Do you or someone you know need help?

Clients may come to Walk-In Counseling Center without an appointment during the following times:

Monday, Wednesday, Friday afternoons: 1:00-3:00 p.m.

Monday, Tuesday, Wednesday, Thursday evenings: 6:30-8:30 p.m.

 

Walk-In Counseling Center, 2421 Chicago Avenue South, Minneapolis, Minnesota 55404

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