About Volunteering

We are always seeking talented, motivated, caring people to join our volunteer teams.

We rely on the expertise and generosity of our 140+ volunteer counselors and team consultants to deliver high quality counseling to people with urgent needs, and 25+ volunteer receptionists to coordinate services during clinic hours.

The strength of our model is the passion volunteers have for the work and for the clients.

At the primary site in Minneapolis, volunteers work in teams that typically consist of four counselors, a team consultant and a receptionist. Off-site locations in St. Paul are staffed by teams of three to four. 

Some volunteers commit to a weekly schedule. Others work certain hours each month and some are substitutes. Although Walk-In emphasizes the importance of continuity in the volunteer force, different time commitment options are available. 

Walk-In uses a trimester system for volunteer scheduling.  Each year the volunteer trimesters are defined as:

January-April

May-August

September-December

We need new volunteers on an ongoing basis to meet the ever-increasing demand for help.  

Learn more about joining our team as a volunteer counselor, team consultant or receptionist.